Privacy

What we collect

• Your name, email address and password (stored only as a secure hash).
• Profile details you give during onboarding: date of birth, gender, height, weight, body measurements, dietary needs, medical conditions, medications and injuries.
• What you record in check-ins: daily weight, food, sleep and steps, measurements, questionnaire answers and progress photos.
• Your coach's notes, targets and feedback on your check-ins.

Health details and progress photos are sensitive. We collect them only because your coach needs them to coach you.

Who can see it

You and your coach. Coaches cannot see other coaches' clients. Progress photos are kept in private storage and are only shown through short-lived links to you and your coach. We do not sell your information or use it for advertising.

Where it is stored

Your data is stored in a database and file store run by Supabase in Sydney, Australia, and the app runs on Vercel in Sydney. Emails, such as invitations and check-in reminders, are sent through Resend, which receives your email address and the content of each message to deliver it.

How long we keep it

While you are being coached. When coaching ends your coach can archive your account, which closes check-ins but keeps your history. Your coach can also delete your account permanently, which removes your profile, check-ins and photos. Backups of the database are kept for a limited time after that and then deleted.

Your choices

To see, correct or delete your information, ask your coach. If your coach is not available, reply to any email you have received from Gym Coach and the site owner will help.